Order Processing

Once your order is placed it will be reviewed. Orders will be dispatched within 1 – 2 business days upon us receiving your order.

Hapi Network (Hapiskin) deserves the right to cancel any orders that are not in line with our Terms and Conditions.

Because we want to offer you the quickest delivery possible, please kindly be advised once your order enters our system, we are not able to cancel it.

Please kindly be advised we do not provide replacements.


Shipping & Handling

All orders are processed on business days (Monday – Friday, excluding Public Holidays within Malaysia). Please note that if your order was placed over the weekend, it will be processed the following week.

After processing, orders may take up to 2-8 working days to be delivered.


Delivery Services


Standard delivery

West Malaysia

  • Shipping cost: RM 7
  • Time frame: 2 – 7 business days

East Malaysia

  • Shipping cost: RM 14
  • Time frame: 5 – 10 business days


Free standard shipping for all orders above min spend of RM 200.

Shipping may take additional time during promotional periods, holidays and extreme weather conditions.